Terms and Conditions
For the use of this Genetrace website and DNA testing services
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All orders received before 3pm PST / 6pm EST are shipped out the same business day. All orders received after 3pm PST / 6pm EST or on weekends or holidays are shipped out the following business day. 24/7 online status check and account management available for all tests.
Genetrace is intended to provide you with DNA testing services. The DNA test reports are intended to provide you with laboratory test results to be used by you, your physician or your lawyer. This service is not intended to provide you with any medical or legal advice or any other advice other than providing the results of the test for your personal use. For advice about your medical test results or your medical condition and treatment options, please contact your physician. For legal advice on your legal relationship test reports and legal options, please contact your lawyer. We assume no responsibility for how you use the information you obtain from this site and its services.
Use of this Website and its Services
You may use this website and the services provided for your personal, non-commercial purposes. This website is intended for use by individuals who are over 16 years of age.
You must safeguard your account login information and not share the information with anyone else. You are entirely responsible for any actions taken on your account by yourself or someone who has access to your account while logged into your account, including any orders, account changes, edits or requests. Genetrace and its representatives will not be responsible for any unauthorized use of your account login information or any changes or actions taken through such unauthorized use.
Limitations of Liability and Disclaimer
Genetrace and its contractors, the laboratory and their respective mandatories and employees are not liable in any way for any damages, costs or expenses incurred for any reason in connection with the use of Genetrace products or services, or in connection with the DNA tests, or the use and disclosure of the test results or other personal information. In respect to direct loss, the total liability for any and all claims, whether arising from negligence or otherwise, shall not exceed the price of the amount paid, if any, directly to the laboratory for its service.
You agree to indemnify and hold harmless Genetrace and its affiliated companies, suppliers, partners, directors, officers, agents, employees and representatives of each of them, from and against all claims, losses, costs and legal fees arising out of your activities in connection with your use of this site and its services, your violation of the Terms and Conditions for using this site, and any content that you make available on Genetrace sites including but not limited to any violations of copyright or trademark or the rights of any party.
You are not permitted to copy or distribute materials presented to you on the Genetrace site, including but not limited to logos and text and any associated logos are Trademarks and service marks of Genetrace.
This site and services associated with this site are provided by Genetrace without any representations or warranties of any kind regarding the operation of this site and the content contained in this site. Genetrace makes no representations concerning the suitability, reliability or accuracy of the contents of its site or the contents posted by users to the site. In no case will Genetrace be liable for any damages of any kind arising from the use of this site and its services, including direct, indirect, punitive damages, even if advised of the possibility thereof. Genetrace and its affiliated companies disclaim all warranties with respect to the site and any content contained thereon and the submissions and any responsibility to archive or maintain such submissions.
Genetrace reserves the right, at its sole discretion to terminate your use of Genetrace sites and services for any reason, including a belief by Genetrace or its representatives that you have violated these Terms and Conditions. Termination can include deletion of your account and all related information associated with your account. Any rights and access you may have to your account terminates upon your death. Upon your death, your account may be terminated and all contents therein permanently deleted. Genetrace is not liable to you or to any third party for any termination of your services and/or deletion of your content from the Genetrace site.
Governing Law & Jurisdiction
The Agreement shall be governed by the laws of British Columbia, Canada. You agree to the exclusive jurisdiction of the Canadian courts.
Modifications to the Agreement and the Service
Genetrace reserves the right at its sole discretion to modify or discontinue any aspect of this site and the services it provides, these disclaimers, this agreement, and the terms and conditions of this agreement at any time without notice. Any changes to this agreement will be reflected in this section of the Genetrace website. If you continue to use Genetrace services after a change is posted to the Terms and Conditions section of the Genetrace website, this means that you have accepted and are bound by the changes.